Dashboard

AI agents, knowledge, channels and human handover.
Create an AI Agent, add approved knowledge, connect a channel, and activate structured workflows. Unknown or low-confidence cases can be transferred to a human.
Agents
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Conversations
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Open handovers
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Workflow submissions
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Create AI Agent

Knowledge Base Manager

Upload approved PDF, DOCX, TXT, Markdown, CSV or JSON content to a selected agent. Documents are extracted, chunked, embedded and retrieved during conversations.

Human Inbox

Conversations requiring a person are placed in the handover queue. The API preserves history and stops automated handling when the conversation status is handover.

Customer message
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AI + RAG
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Rule / low confidence
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Human handover

Visual Workflow Builder

Create structured processes for product enquiries, creator applications, complaints, lead capture, appointments or custom business tasks.

Conversation activity

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Messages

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Handovers

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Submissions

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Channel Setup

Credentials remain encrypted in the database and should be entered only on your server. A channel stays disconnected until real provider credentials and webhook verification succeed.